Broken Images in Zip File

I am having a different issue now, where the "Download All File Attachments" creates a zip file, but doesn't include all the images. I can't find a pattern to it, but an upload will have 5 images and it pulls 3. Or it has 3, but only pulls two. I am currently auditing and manually downloading images.

Hi Kate,

We experienced a minor issue with our servers yesterday, but it has now been resolved. Can you please try downloading your data, including the images, once again? If you continue to encounter problems, we will escalate the issue to our developers for further investigation.

Give it a try and let us know how it goes.