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yeozhenqiangAsked on September 5, 2019 at 1:10 PM
Hi,
I have cleared my upload submissions but it still displays that the quota has been exceeded.
Regards,
ZQ
Page URL: https://form.jotform.me/73252001445444 -
roneetReplied on September 5, 2019 at 2:06 PM
You would have to delete/archive one of the Form from your account as you have crossed your maximum Forms limit.
You may check the limits from the usage section of your account:
https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-LimitsLet us know if you have further questions.
Thanks.
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yeozhenqiangReplied on September 7, 2019 at 1:39 PM
Dear Jotform,
Thank you so much for the information. I have deleted some forms. May I have my forms be published again? Thank you so much for your help.
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Girish JotForm SupportReplied on September 7, 2019 at 1:46 PM
Yes, you can publish your forms. Your account is in good standing now.
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yeozhenqiangReplied on September 7, 2019 at 2:03 PM
Dear gerardw,
This is the form link https://form.jotform.me/73252001445444
I have cleared the submissions but it still does not work
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Girish JotForm SupportReplied on September 7, 2019 at 2:13 PM
We apologize for this inconvenience. I have cleared your form caches and now the form link is working fine.
Do let us know if you have any further queries.
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yeozhenqiangReplied on September 7, 2019 at 2:24 PM
Dear gerardw,
Thank you so much!