Card form: How to customize the verficiation code email template?

  • Cvium
    Asked on August 18, 2019 at 8:45 PM

    Hi, 


    i was wondering where can i personalize the email sent to the people that fill out my form. 


    I have creatted a form and request a verification code when they enter an email, the verification code email send has jotform template, can i personalize this email. Also i would like to take out the jotform branding in this email, does other preminum plans allow this ? 



    thanks, i hope to recieve a soon answer. 

    tali  

    Jotform Thread 1931047 Screenshot
  • AndrewHag
    Replied on August 19, 2019 at 12:58 AM

    Unfortunately, it is not possible to customize the verification code email template. If you want we can forward a feature request to our backend team, please confirm.

  • Cvium
    Replied on August 19, 2019 at 12:43 PM
    Hi,
    Thank you for your response.
    Yes please, this would be great.
    Thanks, have a nice day .
    Tali Shaouly
    ...
  • KrisLei Jotform Support
    Replied on August 19, 2019 at 1:46 PM

    Hi,

    I found a ticket that has already been escalated with the same feature request, here's the thread or link for the request:

    https://www.jotform.com/answers/1429386-Card-Forms-Ability-to-customize-email-verification-template-sent-from-the-email-field-

    However, we cannot give you an exact timeframe in completing this request but rest assured that our developers are already working on it. Also, you'll get updates via the link for the existing request or you can make a follow up using this thread.

    Additionally, the JotForm branding on your form can be removed if you are on a paid account, this can be removed or configured on the Account Settings.

    Let us know if you need further assistance.

  • Cvium
    Replied on August 19, 2019 at 3:43 PM
    Hi ,
    Thank you for your response.
    I have one more question,
    I would like to know if Jotform can tell me the
    number of people that choose an option in a part of multiple options inside
    the form.
    I have put in my form 4 images and the user needs to selected one, I will
    like to know if Jotform can make a summary about this... for example, 4
    people selected this image, 6 people selected this image.
    Or if it is not possible to do it with images, is there any other way to
    have a multiple selection part in the form and have a summary about the
    responses.

    Thanks, have a nice day.
    ...
  • jonathan
    Replied on August 19, 2019 at 4:01 PM

    Your next question is about a different feature. We will resolve it separately on the next thread https://www.jotform.com/answers/1932185

    Thank you.