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alisha.dixonAsked on September 20, 2024 at 7:55 PM
As all new phones use the heic extension we are having difficulties reciving images. When will be adding this as an allowed upload format?
Thank you!
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Gian JotForm SupportReplied on September 20, 2024 at 8:14 PM
Hi alisha.dixon,
Thanks for reaching out to Jotform Support. You can allow users to upload files with .heic extension to your form. You can configure your File Upload field and add the heic to the allowed file types. Let me show you how:
- Click on the Gear icon next to the File Upload field.
- Go to the Options tab.
- Add heic on the list under File Types.
Here's the result:
Give it a try and let us know if you need any help.