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cedars1919Asked on September 20, 2024 at 4:31 PM
I have received many submission via email but when I went to my form on jotform to dowload all of my submissions it only showed 4 total.
What happened? Help!!!????
I checked the trash in my inbox and nothing was there. :/
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Gian_D JotForm SupportReplied on September 20, 2024 at 4:46 PM
Hi Katherine,
Thanks for reaching out to Jotform Support. Can you send us the link to the form you're referring to for us to investigate it further? If you can take a screenshot of the notification email you received, which isn't showing in the submission table, that will help us to better understand what’s going on. We have a guide about how to do that here.
Once we hear back from you, we'll be able to help you with this.