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Maria_Williams_mwilliamsAsked on September 20, 2024 at 11:41 AM
Hi,
My plan auto renewed and I needed to cancel it, can you cancel it now?
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Christopher JotForm SupportReplied on September 20, 2024 at 11:47 AM
Hi Maria,
Thanks for reaching out to Jotform Support. I have canceled the subscription plan, downgraded your account to Starter (Free), and issued a refund. Please wait 5 to 7 days for the refund amount to reflect on your account.
Let us know if there’s anything else we can help you with.