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WisdomInfoAsked on September 19, 2024 at 7:31 PM
How can we view the attachments/uploads without having everyone needing a jotform account?
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Mafe_M JotForm SupportReplied on September 19, 2024 at 7:59 PM
Hi WisdomInfo,
Thank you for reaching out to Jotform Support. To stop our system from asking you to login to see/download your submission attachments, we just need to disable the requirement to Log in to View Uploaded Files. It's easy to do. Let me walk you through it:
1. Login to your Jotform account on your Desktop (it's not available yet on the Mobile App).
2. Click on your Avatar/Profile picture on the right side of the screen, and click on it.
3. In the dropdown, click on Settings, or click on this link to go directly to your Settings page.
4. Now, go to the Security tab and uncheck the box next to Require Login to View Uploaded Files under the Privacy section.
Give it a try and let us know if you need any other help.