Unable to pay subscription on the website

  • Juan_Romero_jromero
    Asked on September 19, 2024 at 6:06 PM

    I would like to pay for the bronce plan, but there website is not working

  • Aries JotForm Support
    Replied on September 19, 2024 at 6:31 PM

    Hi Juan,

    Thanks for reaching out to Jotform Support. I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

  • Aries JotForm Support
    Replied on September 20, 2024 at 1:03 PM

    Hi Juan,

    Thanks for your patience. As I checked, our website is working fine as it should. Can you give it another try? If the issue persists, can you please share with us a screenshot of what is happening on your end? You can follow this guide on How to Post Screenshots to Our Support Forum.

    Give it a try and let us know if you need any more help.

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