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VungTauHashAsked on September 19, 2024 at 5:48 AM
I'm trying to clone a form using the Jotform mobile app with out success. I've tried using Chrome on mobile also with the same issue. I only have access to a mobile device at the moment so cannot test on a computer.
Here is the problem:
- Press "+"
- Import form
- Clone existing form
- Select form to highlight
- Then nothing happens
- Same with other forms
Please the screen cast at the YouTube video linked.
Thanks
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VungTauHashReplied on September 19, 2024 at 6:03 AM
I was able to successfully clone a form using Chrome by requesting the Desktop site.
Would still like to know if it's possible using the mobile app.
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Sidharth JotForm SupportReplied on September 19, 2024 at 8:43 AM
Hi VungTauHash,
Thanks for reaching out to Jotform Support. I tried to clone an existing form on the Jotform Mobile app on my Android mobile, and I easily replicated the issue. After we select an existing form to clone, nothing happens. I created a ticket about it and escalated this to our Developers. We’ll get back to you as soon as we have an update.
We appreciate your patience while we work on a solution.
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VungTauHashReplied on September 20, 2024 at 5:52 AM
Thanks for the quick response. Good to know it can be replicated.
I will look forward to the update.