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moderatiAsked on August 5, 2019 at 7:53 PM
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David JotForm Support ManagerReplied on August 5, 2019 at 8:01 PM
Is this the second form where you are experiencing the issue with the custom fields? https://form.jotform.com/92167600859161
Do they show up in the Match field section when attempting to integrate, or is the data not being sent despite being matched through the integration?
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moderatiReplied on August 6, 2019 at 2:34 PM
Hi BDavid - yes, that's correct - it's that form that's the trouble and the data is not being sent despite being matched through the integration (specifically the multiple choice fields)
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David JotForm Support ManagerReplied on August 6, 2019 at 2:46 PM
If they are already matched, please contact Asana to see if there is a restriction on the custom field. Probably something in the permission settings needs to be enabled.