Payment integration fail

Paypal integration has stopped working. Jotform will not allow anyone to pay successfully. I have tried to disconnect paypal and reconnect, but I cannot even disconnect.

Hi Daniel,

Thanks for reaching out to Jotform Support. When I cloned and tested your form, everything worked the way it was supposed to. Take a look at the screencast below to see my results:

I've cleared your cache and can see that your form is working fine. Can you go ahead and try it again and let us know how it goes? If the same thing happens again, please share with us a screen recording of what’s happening so we can try to replicate it on our end? You can share the video recording on any public sharing platform like Google Drive or Dropbox, or you can simply use Loom to record the video and share the video link with us. We'll investigate it more to see if we can figure out what's going on.

Give it a try and let us know how it goes.