How to stop duplicate answers on form

  • mlipumaLS
    Asked on September 18, 2024 at 10:06 AM

    Hi -

    Is there a way to stop Duplicate Entries on the form.

    For example, we need to know who the Primary Contact is - First & Last Name field. On the next page we ask for a second Contact Name. Is there a way to force them to provide a different contact for the 2nd Name field to stop them from just duplicating the person?

    Same situation with emails? Can you force them to make unique entries in certain fields?

  • Arslan JotForm Support
    Replied on September 18, 2024 at 11:17 AM

    Hi mlipumaLS,

    Thanks for reaching out to Jotform Support. You can use Show/Hide Field conditions to hide the submit button if first field is equal to second field. Let me walk you through it:

    1. Open your form in Form Builder, in the orange navigation bar at the top of the page, click on Settings.

    2. In the menu that appears on the left side of the screen, click on Conditions.

    3. Click on Add Condition and then select Show/Hide Field condition.

    How to stop duplicate answers on form Image 1 Screenshot 30 4. Now, set the condition as shown in the screenshot below:

    How to stop duplicate answers on form Image 2 Screenshot 41
    Give it a try and reach out again if you have any other questions.

  • mlipumaLS
    Replied on September 18, 2024 at 12:57 PM

    Unfortunately that doesn't work, we don't want them to be able to enter the same name. They have to give us a different name, not be hidden. I think I found a workaround. Thanks

Your Answer