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ron9ron9Asked on September 18, 2024 at 8:06 AM
How can I cancel my order if you are able to do so
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Cyrus JotForm SupportReplied on September 18, 2024 at 8:13 AM
Hello Ronnie,
Thanks for reaching out to Jotform Support. Can you confirm what order you are trying to cancel?
As soon as we hear back from you, we can move forward with a solution.
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ron9ron9Replied on September 18, 2024 at 8:15 AM
if you cannot cancel it is okay I am just trying to cancel it because I just need it. I like it but the price is so much. -
Sonnyfer JotForm SupportReplied on September 18, 2024 at 8:24 AM
Hi Ronnie,
I looked over your screenshot and see that you've ordered something that is not related to Jotform. I also noticed that you've already filled out their Contact Us form that's created via Jotform, so please wait for the merchant's reply in your case.
Thanks for your patience, we appreciate it.