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columbiawarriors11Asked on September 18, 2024 at 7:49 AM
https://www.jotform.com/assign/242466208252050/242476670998071
I need this form - from columbiawarriors11@gmail.com
migrated to the paid account
i need the other form migrated as well. As it stands, I am unable to connect my Stripe gateway and therefore can’t update the forms as needed on the paid account. This is also a defect which needs to be addressed
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Cyrus JotForm SupportReplied on September 18, 2024 at 8:07 AM
Hi columbiawarriors11,
Thanks for reaching out to Jotform Support. Just to confirm, you would like both the Private Skills Training and Fall 2024 Basketball Registration forms to be transferred to the account associated with byrdwayne9@gmail.com?
Once we hear back from you, we'll be able to help you with this.
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byrdwayne9Replied on September 18, 2024 at 8:24 AM
Yea that’s correct
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Sonnyfer JotForm SupportReplied on September 18, 2024 at 8:26 AM
Hi columbiawarriors11,
Per your request, I've successfully moved the form to the account associated with byrdwayne9@gmail.com. Keep in mind that if you're using a Custom URL, the new form owner needs to regenerate one, as it's still linked to the previous owner's username.
Let us know if you need any more help.
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byrdwayne9Replied on September 18, 2024 at 9:05 AM
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Sonnyfer JotForm SupportReplied on September 18, 2024 at 9:14 AM
Hi columbiawarriors11,
Sorry for missing your other question. To avoid confusion, I moved it to a separate thread. You can check that out here.
Let us know if you need any more help.