Checkboxes in Multiple Choice Element is Shown as White

  • teak444
    Asked on September 18, 2024 at 5:53 AM

    I ultimately want a white background with a black multiple choice box and black font.


    However, it is not allowing me to do this. Please help

    Jotform Thread 19125221 Screenshot
  • Simon JotForm Support
    Replied on September 18, 2024 at 7:59 AM

    Hi teak444,

    Thanks for reaching out to Jotform Support. I cloned your form to test it, but I was not able to replicate the issue. Checkboxes are shown as black in the clone form and original one, you can see the results below on my end:

    Checkboxes in Multiple Choice Element is Shown as White Image 1 Screenshot 20

    Can you confirm if you're still experiencing the issue? If so, can you provide more information about it, which browser and operating system are you using?

    Also, can you send us the console log of your browser when the Multiple Choice element is open? If you don't know how to do that, we have a guide on How to Get a Console Log Report. Lastly, please try to Clear your Browser Caches and Cookies.

    When we hear back from you, we'll be able to move forward with a solution.