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ms_bonayAsked on September 17, 2024 at 8:17 PM
How do I retrieve submitted forms that are not showing up in my submissions?
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Waqas JotForm SupportReplied on September 18, 2024 at 1:18 AM
Hi Alicia,
Thanks for reaching out to Jotform Support. I checked your form, and it appears that everything is looking good according to your submission count. Can you try to share the submission ID, so we can have a look at it? I'll walk you through the settings to view your forms’ submission IDs:
- Go to My Forms and choose a form.
- Select Submissions at the top to open Jotform Tables.
- In Jotform Tables, select Columns in the upper-right corner.
- In the Show/Hide Columns dialog, select Submission ID.
- Close the Show/Hide Columns dialog, then look for the Submission ID column in your table.
After we hear back from you, we’ll have a better idea of what’s going on and how to help.