How do I retrieve submitted forms.

  • ms_bonay
    Asked on September 17, 2024 at 8:17 PM

    How do I retrieve submitted forms that are not showing up in my submissions?

  • Waqas JotForm Support
    Replied on September 18, 2024 at 1:18 AM

    Hi Alicia,

    Thanks for reaching out to Jotform Support. I checked your form, and it appears that everything is looking good according to your submission count. Can you try to share the submission ID, so we can have a look at it?  I'll walk you through the settings to view your forms’ submission IDs:

    1. Go to My Forms and choose a form.
    2. Select Submissions at the top to open Jotform Tables.

    Steps to open Jotform Tables from My Forms Screenshot 10 Screenshot 10

    1. In Jotform Tables, select Columns in the upper-right corner.
    2. In the Show/Hide Columns dialog, select Submission ID.

    Steps to display the Submission ID column in Jotform Tables Screenshot 21 Screenshot 21

    1. Close the Show/Hide Columns dialog, then look for the Submission ID column in your table.

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

Your Answer