Jotform Tables: Referral and Form tracker data

  • sgoldrickrab
    Asked on September 17, 2024 at 2:31 PM
  • Neal JotForm Support
    Replied on September 17, 2024 at 3:48 PM

    Hi Sara,

    Thanks for reaching out to Jotform Support. I have reviewed your account and it seems like the widgets were added on 09/12 which is the reason why the submissions that have data showing are the ones submitted beyond 09/12. For your previous submissions, unfortunately, they won't be able to add/show any data since those were submitted before the widgets were added. Let me show you how you can view your form revisions to see when you added the widgets:

    1. In your Smart PDF Form Builder, click on the date below the form name which will show the revision history.

    2. Once the revision history shows up, scroll down to when the widgets were added.

    Jotform Tables: Referral and Form tracker data Image 1 Screenshot 20Let us know if you have any other questions.

  • sgoldrickrab
    Replied on September 17, 2024 at 3:54 PM

    Hi-I understand that date will only show post 9/12-- the problem is that there isn't any data from these widgets showing for the forms that were received after that time. Please look at the table. There's nothing there from these widgets.

  • Neal JotForm Support
    Replied on September 17, 2024 at 4:51 PM

    Hi Sara,

    I have checked the table you sent, and it shows 2 submissions that have the results. See the screenshot below to view my result:

    Jotform Tables: Referral and Form tracker data Image 1 Screenshot 20If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?

    As soon as we hear back from you, we can move forward with a solution.

  • sgoldrickrab
    Replied on September 17, 2024 at 5:42 PM

    Thank you. Neither of those columns showed up before. They do now and it's what I needed.

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