Link is registering as Unsafe

  • design4me360
    Asked on September 16, 2024 at 4:35 PM

    Good afternoon,


    I have guests trying to register for an event and they are getting a notification from Safari saying that the Jotform link is unsafe. This has never occurred before. I attached a screen shot from one of my guests.

    Jotform Thread 19066761 Screenshot
  • Gian JotForm Support
    Replied on September 16, 2024 at 5:17 PM

    Hi Malcolm,

    Thanks for reaching out to Jotform Support. Our site and forms are not unsafe, this messages shows in the affected user's Webroot software because their internet security is highly setup, and will consider any URL that is not running in HTTPS protocol as an unsafe site. Can you confirm if all the users are affected?

    Let us know if there's anything else we can help.

  • design4me360
    Replied on September 16, 2024 at 6:14 PM

    No, all the users are not effected

  • Gian JotForm Support
    Replied on September 16, 2024 at 6:21 PM

    Hi Malcolm,

    In that case, the issue is related to the affected user's security settings. Can you confirm if we can close your ticket?

    Let us know if there's anything else we can help.

Your Answer