login not working - password help not sending code - that's the problem in total

login not working - password help not sending code - that's the problem in total

Hi Christopher Auclair,

Thanks for reaching out to Jotform Support. Can you please share with us the email address or username associated with your Jotform account? The email address: chris@auclair1.com is associated with a guest account which is a temporary account. You can register your guest account using the same email address, which will be converted into a free account in our starter plan. You can't reset the password for the guest account.

After we hear back from you, we’ll have a better idea of what’s going on and how to help.