Can I collect credit card details?

  • mystiktravel
    Asked on September 16, 2024 at 3:51 PM

    I downloaded the CC auth form, and I was testing it.

    I am unable to add the cc info...cc number...exp date or security code

    I am also looking for a secure place on the site to store this info for when I need it in the future...(?)


    Any help is greatly appreciated.

  • Gian JotForm Support
    Replied on September 16, 2024 at 4:45 PM

    Hi Kim,

    Thanks for reaching out to Jotform Support. In line with our PCI certification, it is not allowed to collect credit card details using plain text fields. But, we have other PCI-compliant ways you can do this. All you need to do is choose one of the payment processors available on our platform and integrate it into your form. You still won't be able to collect credit card details directly, though. If you only want to collect your customer's payment details and charge them at a later date, you can take advantage of our Payment Authorization feature.

    Reach out again if you need any other help.

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