-
Sam_info554_infoAsked on September 16, 2024 at 1:56 PM
Hello,
I have a section in my form that is hidden, but when I go and preview the form It pops up. Also, I see when people are filling out the form that it appears at the bottom. How can I fix this?
-
Bilal JotForm SupportReplied on September 16, 2024 at 2:41 PM
Hi Sam,
Thanks for reaching out to Jotform Support. Can you take a screenshot of the section you're referring to and and share it with our Support Forum so that I can have a better idea of what's going on and help you with this? This guide will show you how to do that.
Once we hear back from you, we'll be able to help you with this.
-
Bilal JotForm SupportReplied on September 16, 2024 at 2:41 PM
Hi Sam,
Thanks for reaching out to Jotform Support. Can you take a screenshot of the section you're referring to and and share it with our Support Forum so that I can have a better idea of what's going on and help you with this? This guide will show you how to do that.
Once we hear back from you, we'll be able to help you with this.
-
Sam_info554_infoReplied on September 16, 2024 at 3:47 PM
Please see below for link
https://form.jotform.com/241684191296161
I have also attached a picture showing that the section is hidden but shows on the preview.
-
Sam_info554_infoReplied on September 16, 2024 at 3:49 PM
Please see below for link
https://form.jotform.com/241684191296161
I have also attached a picture showing that the section is hidden but shows on the preview.
-
Bilal JotForm SupportReplied on September 16, 2024 at 4:55 PM
Hi Sam,
The reason this field is not being hidden when the form is previewed is that you have a condition setup to hide it, so unless the condition is triggered the field will be displayed. To fix this you can remove the last field of your form from the condition:
Give it a try and let us know if you need any other help.