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itunifieldAsked on September 16, 2024 at 3:41 AM
Sir/Madam
Good Day
We have a concern that the sender sent jotform request to the recipient but the email delay for several minutes, there's a scenario that the sender need to request more than 1 before the recipient accept the request. Kindly support to resolve this concern.
Thank you and have a nice day
Page URL: https://submit.jotform.com/232911162484454
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Raymond JotForm SupportReplied on September 16, 2024 at 3:45 AM
Hi itunifield,
It seems that the form you shared belongs to a different account. If you own the form, we suggest logging in to the correct account and reaching out to us again on the Contact page. Please include the submission ID of the affected submissions and the email address that have not received the notification. This will allow us to check the logs, see what's going on, and help you further. Thanks for your understanding.
Reach out again if you need any help.