Does upgrading an account give us access to adding multiple recipient emails?

  • ryandunlap1981
    Asked on September 15, 2024 at 9:34 PM

    Quick question. Right now I'm using the free plan but I an thinking about upgarding to the Bronze plan. For my business after a form is completed I need to send a notification email to a specific group of recipients. Typically the group consists of 5 to 20 people. And depending on the forms answers I will need to send these email to different groups. I have about 1,000 different groups. Which means I have a between 5,000 and 20,000 recipients. Can Jotform handle this many email notificaiton templates and email recipients?

    Thanks,

  • Joshua_T JotForm Support
    Replied on September 15, 2024 at 9:58 PM

    Hi Ryan,

    Thanks for reaching out to Jotform Support. Under the standard plan (Bronze, Silver, and Gold) you are allowed to add multiple recipient emails at a time. Check out this screencast below:

    Does upgrading an account give us access to adding multiple recipient emails? Image 1 Screenshot 20

    We also have a guide here about How to Send Emails Based on the User's Answer that you can check to learn more.

    Reach out again if you have any other questions.

  • ryandunlap1981
    Replied on September 16, 2024 at 8:41 PM

    How many email notification templates can I have?

    How many email recipients can I have for each email notification template?

  • Raymond JotForm Support
    Replied on September 17, 2024 at 2:12 AM

    Hi Ryan,

    You can virtually have unlimited Notification Email templates and it is recommend to only have up to 10 recipients per Notification Email. While this is possible, note that Jotform is not designed to have hundreds to thousands of recipients in its email alerts.

    Consider checking out emailing providers that can be integrated with Jotform. For example, if you use Mailchimp, you can use Zapier to perform automations that automatically sends email based on your Jotform submission.

    Does upgrading an account give us access to adding multiple recipient emails? Image 1 Screenshot 20

    Let us know if you have any questions.

  • ryandunlap1981
    Replied on September 17, 2024 at 2:21 PM

    Thank you this helps.