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Interlinc2020LtdAsked on September 15, 2024 at 9:15 AM
Good day , the last couple weeks I found my app is take longer than usual to load . Can you check to see if is an issue on your end . Thanks !
https://www.jotform.com/app/241296053473861
Regards,
Keron
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Joshua_T JotForm SupportReplied on September 15, 2024 at 9:21 AM
Hi Keron,
Thanks for reaching out to Jotform Support. When I accessed the link to your app using the Chrome browser, it loaded very quickly. Can you confirm if you are experiencing the issue when accessing it via a web browser? Or in the downloaded app?
In the meantime, I cleared your form's cache to remove the piled-up cache in your forms that could be contributing to this.
Once we hear back from you, we can move forward with a solution.