Need to upgrade and have a few questions

Good Day,

i currently am on the Silver package and would like to upgrade to the Gold Package and take advantage of the special. ($64/m).

I have decided to start a new venture, so I would like to upgrade using a new email address and migrate all my current forms to the new account. Is this possible?

Kind regards

Gail

Hi Gail,

Thanks for reaching out to Jotform Support. Yes, you can create a new account under a new email address, and we will migrate all the forms for you. An alternative would be to update your email address to the new one. Let me walk you through it:

1. Hover over your mouse to your avatar in the top-right corner of the page

2. Click on Settings from the dropdown menu.

3. Under the Account tab, you will see the registered email address and click Edit beside the registered email address.

4. Change the email address and click Save to apply the changes.

Give it a try and let us know if this works for you.