Account Suspended due to Multiple Credit Card Processing Issue

Dear Jotform Team,

We are trying to upgrade our existing JotForm account from Bronze to Silver.

And upon entering and processing our Credit Card we experience the same credit card processing problem when we first created our Jotform account.

May we request to REACTIVATE our account immediately AND provide us the CREDIT CARD link where we can process our payment.

Attached is the screenshot showing ACCOUNT SUSPENDED.

Appreciate your immediate action.

Many thanks!

Taft Properties

Hi Taft Properties,

Thanks for reaching out to Jotform Support. I've reached out to our relevant team to review this. Rest assured, we'll circle back to this thread as soon as I receive a response from them.

We really appreciate your patience and understanding while we’re looking into this.

Hi Taft Properties,

I've gone ahead and reactivated your account. Please use another payment method or contact your card-issuing bank first before using the same card.

Let us know if there’s anything else we can help you with.