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jstattooerAsked on September 13, 2024 at 10:18 PM
I paid for a full year and was just charged the monthly too
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Carrissa JotForm SupportReplied on September 13, 2024 at 10:49 PM
Hi Jonathan,
Thanks for reaching out to Jotform Support. After checking, it seems you have subscribed using Google Play. Please refer to our Terms of Use: Subscriptions purchased via the Google Play Store are subject to the Google refund policies – Jotform cannot refund payment(s) you made to Google. To request a refund, please review Google refund process.
Reach out again if there’s anything else we can help you with.