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SubZeroSWAsked on September 13, 2024 at 7:26 PM
Some of the forms I have when it sends an email and I respond all to it, it goes to the person who filled out the form. But with my Special Price form, when I respond to the generated email, it sends it to noreply@jotform.com.
Can you help me figure this out?
https://www.awesomescreenshot.com/video/31516653?key=b41e71533332d729f90cf18d9b76a833
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Eleazar JotForm SupportReplied on September 13, 2024 at 8:12 PM
Hi SubZeroSW,
Thanks for reaching out to Jotform Support. I checked your form, and it seems like the reply-to email is set to the name field, you can change it to the email field where your form filler fills out their email address. Let me show you how.
- On Form Builder, click on Settings on the orange bar on top.
- Click on Emails tab on the left.
- Hover your mouse over your Notification Email, and click on the Pen icon.
- Click on Recipients.
- Click on the Dropdown Arrow under Reply-To Email, then select the email field that your form fillers would fill out.
- Click on Save.
Give it a try and let us know if you need any help.
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SubZeroSWReplied on September 13, 2024 at 8:23 PM
You are always so amazing. Perfect! That was super easy.