Accidentally published a private inquiry

  • AFP-DC
    Asked on September 13, 2024 at 2:37 PM

    Hello,

    I recently submitted an inquiry about being locked out of my account, and when published, did not see that it was going to be made public. I have my username and email info in that post and want it removed! How do I do this!

  • Rene JotForm Support
    Replied on September 13, 2024 at 2:59 PM

    Hi AFP-DC,

    Thanks for reaching out to Jotform Support. I believe I got your Support Request earlier and put it in Private, so only you and us here in the Support Team can access, view, and respond to it. Can you check this thread you originally posted and see if you were able to access it? If so, you can check my response there, rest assured that no other user can access it. If you still want to have it removed, let us know so we can proceed with it.

    Keep us updated and let us know if you need any more help.

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