How do I get the Square element?

  • laljetrucking
    Asked on September 12, 2024 at 8:34 PM

    Hello - when I click elements I only show the "document elements", I do not show the payment elements. How do I get the payment and widgets elements to show on left side menu?

  • Afzal JotForm Support
    Replied on September 12, 2024 at 9:24 PM

    Hi Deborah,

    Thanks for reaching out to Jotform Support. Integrating a Square account with your form is easy. Let me walk you through it:

    1. In Form Builder, click on Add Form Element, on the top-left side of the page and then click on Payments tab.

    2. Under the Payments tab, click on Square to add it to your form. 

    3. In the menu on the right side of the page, click on Connect to connect your Square account (if you want to do a test, choose Test Mode in the Mode option).

    How do I get the Square element? Image 1 Screenshot 30

    4. After connecting to your Square account in the popup window that appears, scroll down and click on the Continue button at the bottom right corner.

    How do I get the Square element? Image 2 Screenshot 41That's it. Now your form is integrated with Square, and you can start collecting payments. You can also check out our guides about How to Integrate Form with Square and How to Enable Payment Authorization for more detailed information.

    Reach out again if there’s anything else we can help you with.

  • laljetrucking
    Replied on September 12, 2024 at 9:50 PM
    Hi - this doesn't answer my question. The payment element option is not on
    the screen at all. How do I get it? Please see attached.
    ...
  • Afzal JotForm Support
    Replied on September 12, 2024 at 10:11 PM

    Hi Deborah,

    Unfortunately, I was not able to view the screenshot shared. Please note that the attachments shared via email are not visible in the support forum. You will need to open the support thread and then upload the image by following this guide.

    Once we hear back from you, we'll be able to move forward with a solution.

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