Product List field: Stock control is not showing the error message

  • Ruth_Currie
    Asked on September 12, 2024 at 2:58 PM

    Products: I have enabled Stock Control on items but when testing we can order 500 of an item and do not get an error pop up.

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  • Lorevie JotForm Support
    Replied on September 12, 2024 at 3:59 PM

    Hi Ruth,

    When I checked your form from our system, the error message popped up when I entered 500 in the quantity field. But this happens only to the first two products. Check out my screencast below:

    Product List field: Stock control is not showing the error message Image 1 Screenshot 40 This is because starting from the third product, you haven't enabled the stock control. Check out my screenshot below:

    Product List field: Stock control is not showing the error message Image 2 Screenshot 51
    Let me show you how to enable stock control with each product:

    1. In Form Builder, click on the Wand icon of the Payment field.
    2. Click on the Pencil icon of each product.
    3. From the Stock tab, toggle Enable Stock Control.
    4. Set up your Available Stock and Low Stock Value and click on the Save button. Product List field: Stock control is not showing the error message Image 3 Screenshot 62
    5. Do this to all of your products.

    Let us know if you need any other help.

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