accounting suspended

  • neil
    Asked on September 12, 2024 at 2:28 PM

    hello, my account is suspended

    please help

  • Jerlan JotForm Support
    Replied on September 12, 2024 at 2:34 PM

    Hi Neil,

    Thanks for reaching out to Jotform Support. I have checked the account and it was suspended due to a charge dispute on Stripe. I have also forwarded this to the Relevant Team for further review.

    Once we hear back from them, we’ll update this thread and let you know.

  • Jerlan JotForm Support
    Replied on September 12, 2024 at 6:59 PM

    Hi Neil,

    Your account has been reactivated. You can now log in.

    Let us know if you need any more help.

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