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neilAsked on September 12, 2024 at 2:28 PM
hello, my account is suspended
please help
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Jerlan JotForm SupportReplied on September 12, 2024 at 2:34 PM
Hi Neil,
Thanks for reaching out to Jotform Support. I have checked the account and it was suspended due to a charge dispute on Stripe. I have also forwarded this to the Relevant Team for further review.
Once we hear back from them, we’ll update this thread and let you know.
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Jerlan JotForm SupportReplied on September 12, 2024 at 6:59 PM
Hi Neil,
Your account has been reactivated. You can now log in.
Let us know if you need any more help.