Account suspended :-(

  • Carla Costa
    Asked on September 12, 2024 at 5:29 AM

    https://form.jotform.com/242552500792050 - trying to retrieve this form, account suspended - can you help please?


    Page URL: https://form.jotform.com/242552500792050
  • Ibrar JotForm Support
    Replied on September 12, 2024 at 6:12 AM

    Hi Carla, 

    Thanks for reaching out to Jotform Support. Your account was suspended because you’ve got a form named OE Kit Audit that’s breaking our Terms of Use by collecting login credentials.

    Account suspended : ( Image 1 Screenshot 30

    Account suspended : ( Image 2 Screenshot 41

    I've deleted the offending fields and reactivated your account. You should be able to log in now.

    Reach out again if you need any other help.

  • Carla Costa
    Replied on September 12, 2024 at 8:30 AM

    Thank you very much! Completely understand, will find a different way to capture the information from our team.

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