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office95_officeAsked on September 11, 2024 at 3:39 PM
My account is karen@caribbeanrealty.com and had to enter another account to be able to send this message. There's a problem with the page to reset the password. Please send me a provision password to help me get in and change it.
And please fix customer support with the email without obligating to use a password.
Waiting for help with this issue.
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Christian JotForm SupportReplied on September 11, 2024 at 4:33 PM
Hello office95_office,
Thanks for reaching out to Jotform Support. We're unable to create a temporary password or resend another link to create a new password. You'll have to redo the password reset process to get a new link for creating a new password. But I suggest creating a new password that passes these requirements:
- Minimum of 8 characters.
- At least one uppercase letter.
- At least one lowercase letter.
- At least one number.
- At least one special character (such as @, #, $, etc.).
Let us know if you need any more help.