Section Collapse Not Available

  • ofGreenwich
    Asked on September 11, 2024 at 2:12 PM

    Hi,

    I am trying to add a section collapse on my YMCA of Greenwich Members Survey 2024 and it is not available as an option under form elements.

    However, I checked another form and it was available to use on that form. What is the issue?

    Jotform Thread 18906101 Screenshot
  • Jefferson JotForm Support
    Replied on September 11, 2024 at 3:08 PM

    Hi ofGreenwich,

    Thanks for reaching out to Jotform Support. I understand that you want to add a section collapse on your YMCA of Greenwich Members Survey 2024 form. You also mentioned that when you check another form, the section collapse is available to use on that form. Can you give us the Form URL of the other form where the section collapse is available so we can help you more? Here's how to do it:

    1. In Form Builder, click on the Publish tab in the orange navigation bar at the top of the page.
    2. Click on the Quick Share tab on the left side of the page and click the Copy Link button on the Quick Share window.Steps to get the form URL in Jotform Screenshot 10

    We also have a guide about Where to Find Your Form URL that you can check out.

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.




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