Google sheets integration:Quit working

  • FIGRA13600
    Asked on September 11, 2024 at 2:01 PM

    hi community,


    i received a submission on my form, and it should be integrating the data's on the google sheet.... but it did not work for the last submission ...



    link of the form

    https://form.jotform.com/241651209689363


    i checked the link of the google sheet, it's correct.


    thanks for your help again .


    Romain

  • Kenneth JotForm Support
    Replied on September 11, 2024 at 2:52 PM

    Hi FIGRA13600,

    Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, when I cloned and tested your form, everything worked the way it was supposed to. Take a look at the screenshot below to see my results: Google sheets integration:Quit working Image 1 Screenshot 20Could you please try again? I have cleared your form cache to address any minor issues. If the problem persists, I recommend reintegrating your integration by deleting it and then adding it back. We also have a guide about How to Integrate Forms With Google Sheets that you can check out.

    Give it a try and reach out again if you have any other questions.

Your Answer