Does my Signature field count against my Signed Documents limit?

  • Culture_Collision
    Asked on September 11, 2024 at 1:33 PM

    Hello,

    Please let me know if my for that has a signature at the end for a waiver counts towards my "monthly signed docs" quota (10) or my "monthly form submissions" 100.



    Jotform Thread 18904401 Screenshot
  • Eliza JotForm Support
    Replied on September 11, 2024 at 2:08 PM

    Hi Culture_Collision,

    Thanks for reaching out to Jotform Support. If the Jotform Sign Automation feature is enabled on your form's Signature field, every submission would count against your Monthly Signed Documents limit. But, if it is disabled, it will not count against it. Note that when you disable the Jotform Sign Automation feature, you'll still be able to gather signatures. The only difference is that, the signatures will be legally binding if the feature is enabled.

    I checked your Culture Collision form, and can confirm that the feature is already disabled. Take a look at the screenshot below:

    Does my Signature field count against my Signed Documents limit? Image 1 Screenshot 20

    This means that every submission would count against your Monthly Signed Documents limit, but only against your Monthly Submissions limit. You can also visit this page to know more about Account Usage and Limits.

    Let us know if you have any other questions.

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