How to change Sender Name in Approval emails?

  • Allure_Mas
    Asked on September 11, 2024 at 12:49 PM

    I have an approval flow in my form. When I approve or deny the form and email is sent to the recipent who filled out the form.


    My question is. When they receive the email. It is coming from JOTFORM. How can I change that to the name of my form?

  • Ronald JotForm Support
    Replied on September 11, 2024 at 1:17 PM

    Hi Allure,

    Thanks for reaching out to Jotform Support. It is very easy to change the Sender Name of the emails in your Approval Flow. Let me show you how:

    1. In Approval Flow select the Email block and click the Mail icon.

    2. Under the Recipients Tab, change the Sender Name to your Name or Company Name.

    3. Click Save and you're done.

    How to change Sender Name in Approval emails? Image 1 Screenshot 30

    See the screenshot below for the result:

    How to change Sender Name in Approval emails? Image 2 Screenshot 41

    Reach out again if you need any more help.

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