None of our emails are coming though

Our server was down for an hour last week and ever since no emails are coming though can you please fix this?

Hi Jaci_events,

Thanks for reaching out to Jotform Support. I checked your email address, and it appears that email has been sent from the Jotform end. Please check this guide for a possible reason why you're not receiving email notifications. Also, please whitelist Jotform domains and IPs in your web/email host to ensure that all the emails sent to you will be received successfully.

Can you also make another notification email with a new recipient email address or as the receiver in the Reply to Email? After that, do a test submission to see if you're able to receive a confirmation email. For your form's notification and confirmation emails, you can also set up SMTP or use a custom email address.

If you run into the same problem again, let us know so we can investigate this further.