Do you sign BAA with MSO companies?

  • Fernanda Mercade
    Asked on September 10, 2024 at 5:54 PM

    I work with a MSO, I would like to use jot forms but I was informed that you do not sign BAA with MSOs? Is that correct?

  • Angelica JotForm Support
    Replied on September 10, 2024 at 8:26 PM

    Hi Fernanda,

    Thanks for reaching out to Jotform Support. I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

    Thanks for your patience, we appreciate it.

  • Angelica JotForm Support
    Replied on September 12, 2024 at 9:33 AM

    Hi Fernanda,

    We sign a BAA with every user, provided that you agree to sign our BAA. This means you can sign it once the HIPAA Compliance feature is enabled on your account. Additionally, a custom BAA is only available on our Enterprise plan. If you wish to upgrade to the Enterprise plan, please fill out this form, and one of our Enterprise support representatives will contact you as soon as possible.

    We also have a guide about How to Receive the BAA for HIPAA Account that you can check out.

    Let us know if you have any other questions.

Your Answer