How to Integrate With Mailchimp SMS with Jotform?

  • instyleplasticsurgery
    Asked on September 10, 2024 at 5:15 PM

    I dont see a way to integrate it because Mailchimp requires a specific field called "SMS Phone Number"

  • Cyrus JotForm Support
    Replied on September 10, 2024 at 6:11 PM

    Hi instyleplasticsurgery,

    Thanks for reaching out to Jotform Support. To check it further, could you please explain what you mean by "Mailchimp requires a specific field called SMS Phone Number"? To integrate your form with Mailchimp, here’s how to do it. Let me show you how:

    1. In the Form Builder, go to Settings tab.
    2. Select Integrations on the left sidebar. How to Integrate With Mailchimp SMS with Jotform? Image 1 Screenshot 40
    3. Enter Mailchimp on the Search bar.
    4. Then, select and authenticate Mailchimp. How to Integrate With Mailchimp SMS with Jotform? Image 2 Screenshot 51
    5. Configure your settings, then select Complete Integration at the bottom. How to Integrate With Mailchimp SMS with Jotform? Image 3 Screenshot 62

    We also have a guide to help you learn How to Integrate With Mailchimp. But, if that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?

    Once we have a better idea of what’s going on, we’ll be able to come up with a solution.

  • instyleplasticsurgery
    Replied on September 11, 2024 at 9:09 AM

    I knew all of that, but mailchimp is saying I need an SMS Phonenumber field

  • Arghya JotForm Support
    Replied on September 11, 2024 at 9:32 AM

    Hi instyleplasticsurgery,

    Can you send me the link to your form, so I can take a look at it for you? Can you record a video of the issue using Loom and send us the link? Or, if you can take a screenshot of what’s happening, that will help us to better understand what’s going on. We have a guide about how to do that hereAlso, can you check Mailchimp fields if they have any required phone numbers?

    Once we hear back from you, we'll be able to move forward with a solution.

  • instyleplasticsurgery
    Replied on September 11, 2024 at 12:15 PM

    How to Integrate With Mailchimp SMS with Jotform? Image 1 Screenshot 20I

    On the right where it says Add New Field, there's supposed to be another option like "SMS phoneNumber" that Mailchimp is requiring. This feature is very new so maybe you guys haven't updated it yet.

  • Joseph Christian JotForm Support
    Replied on September 11, 2024 at 1:00 PM

    Hi instyleplasticsurgery,

    Currently, by default, the required field in the Mailchimp integration with Jotform is only the Email field, which is why you see an asterisk (*) next to it. However, you can still add the "SMS Phone Number" as a custom field in your Mailchimp account so it becomes available for mapping in Jotform. Let me show you how:

    1. On your MailChimp account, navigate to your Audience dashboard on the left side of the page.
    2. Click on the Manage Audience dropdown menu.
    3. Select View Audiences.

    How to Integrate With Mailchimp SMS with Jotform? Image 1 Screenshot 50

    4. Click on Settings and select Audience fields and *MERGE* tags.

    How to Integrate With Mailchimp SMS with Jotform? Image 2 Screenshot 61

    5. Then click on Add a Field at the bottom. Add a new field for Phone Number (this can be labeled as "SMS Phone Number").

    How to Integrate With Mailchimp SMS with Jotform? Image 3 Screenshot 72Check out my screenshot below to see my results:

    How to Integrate With Mailchimp SMS with Jotform? Image 4 Screenshot 83If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?

    Give it a try and let us know how it goes.