Thank You Page: Action button to fill the form again keeps detecting another disabled form

  • Houstonk9sw
    Asked on September 10, 2024 at 5:06 PM

    I have created a new form by cloning a previous form, in the example below the new form is shown first. I have diabled the original form because that show is now full. But if I use the complete another opton on the thank-you page, it goes back to the original form (and since I have disabled it, it says that form is not available. I tried clearing the cache but same results.

    Thank You Page: Action button to fill the form again keeps detecting another disabled form Image 1 Screenshot 20

  • Aries JotForm Support
    Replied on September 10, 2024 at 6:16 PM

    Hi Houstonk9sw,

    Thanks for reaching out to Jotform Support. Can you try to delete and add the action button back on your thank you page to see if that will resolve the issue?

    Thank You Page: Action button to fill the form again keeps detecting another disabled form Image 1 Screenshot 20

    If you still facing the same issue, can you try to access the form on a different browser?

    Give it a try and let us know how it goes.

  • Houstonk9sw
    Replied on September 11, 2024 at 12:29 PM

    Thank-you, that fixed the problem.

Your Answer