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fcworkgroupAsked on July 10, 2019 at 7:09 AM
Good morning
I'm having this error in my jotform solution
The remote server returned an error: (403) Forbidden.
just after this line
HttpWebResponse resp = (HttpWebResponse)req.GetResponse();
Few minutes ago I was working without problems.
Can you help me to understand wht's happening?
thanks
regards
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jherwinReplied on July 10, 2019 at 8:35 AM
Are you trying to pull or download submissions data through API?
If so, please check your privacy settings. You would need to lift privacy settings in your account, which require a login to review/download files, here is the link: https://www.jotform.com/myaccount/settings
Please give it a try and let us know how it goes.
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fcworkgroupReplied on July 10, 2019 at 9:11 AM
Hi
yes we are working with jotform api and we developed a solution to download submissions
with the url
https://api.jotform.com/v1/user/forms?limit=1000
we get this response
{"responseCode":401,"message":"You're not authorized to use (\/user\/forms) ","content":[],"duration":"5ms","info":"http:\/\/api.jotform.com\/docs#user-forms"}few minutes ago every thing was working fine and we did'nt change the user setting
what does Require log-in view uploaded files do and why was working before
thanks for your helping
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jherwinReplied on July 10, 2019 at 9:55 AM
Please try to generate a new API key with full access and include that to the API commands.
Guide: How-to-Create-a-JotForm-API-key
You can also view our API docs for more details: https://api.jotform.com/docs/
Your API link should look like this: https://api.jotform.com/user/forms?apikey=PUTYOURAPIKEYHERE