How to integrate webhook URL for the encrypted form?

how to integrate webhook URL for the encrypted form?

Hi priyankakrvinodh, 

Thanks for reaching out to Jotform Support. While you can Send Submission Data via a Webhook on an encrypted form, unfortunately, the data that will be sent will also be encrypted.

While the feature you're looking for isn't available at Jotform right now, we've gone ahead and escalated your request to our developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

Thanks for your patience and understanding, we appreciate it.



Thanks for your response. And can we able to decrypt the data that we send via the webhook on a encrypted form?

Hi priyankakrvinodh, 

If you use the Webhook integration in an encrypted form, the Webhook can only send encrypted data.

Let us know if there's anything else we can help.

Hi Gian,

How do we setup a webhook for encrypted forms? I setup a webhook first, then encrypted the forms, and just tried to submit and the webhook was not called. The integrations page now blocks me from setting up/managing webhooks too.

Hi priyankakrvinodh, 

Unfortunately, the feature you are looking for is not available, when you first integrate Jotform with the webhook, and then encrypt your form, it will by default disabled the form encryption. Even if you first encrypt your form then try to integrate with the webhook, then it will also disable all the integration. The feature request for this already been raised by my colleague. When there is an update on this, our team will circle back and let you know.

Thanks for your patience and understanding, we appreciate it.

Thanks Gaud. On the page https://www.jotform.com/help/245-how-to-setup-a-webhook-with-jotform, it says "Encrypted forms can only send encrypted data" so I thought the feature already existed.

Hi priyankakrvinodh,

I've reviewed that part in the guide, and I've forwarded a request to update that section.

Thanks for your patience, we appreciate it.