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TGGeotechnicsAsked on June 25, 2019 at 12:59 PM
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Richie JotForm SupportReplied on June 25, 2019 at 1:06 PM
May we know the fields that are showing in the notification email even if they are hidden?
Looking forward for your response.
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TGGeotechnicsReplied on June 26, 2019 at 5:09 AM
Hello, the only score field that should be showing on the screenshot below is the 3/6 score.
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AndrewHagReplied on June 26, 2019 at 7:00 AM
As far as I know, Hide Empty Field option will only work when the fields are empty. Also, Clear on Submit option which is under Form Settings will only work for conditionally hidden field.
I see that you manually hide the field. If you don't wish to display those fields on the notification emails then you can manually delete those fields from the email template.
Please go to Settings > Emails > Notification/Autoresponder email and delete the fields that you don't wish to display under Email Content section.
Here is the guide: How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders
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TGGeotechnicsReplied on June 26, 2019 at 10:54 AM
Thanks for this I believe I have managed to solve the problem