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simplycarpetcleanAsked on June 20, 2019 at 7:10 AM
Our form is working on desktop computers, but is not showing up on mobile devices?
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Girish JotForm SupportReplied on June 20, 2019 at 7:20 AM
I checked your website and could see that the form is embedded in the link below:
http://aberdeencarpetclean.co.uk/carpet-cleaning-stain-removal-1.html
I checked this link on both desktop and mobile and I was able to view the form. Please confirm then link and see if you are unable to view the form from your end.
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simplycarpetcleanReplied on June 20, 2019 at 7:22 AM
Sorry, page is http://aberdeencarpetclean.co.uk/local-carpet-cleaning-service.html
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Girish JotForm SupportReplied on June 20, 2019 at 7:33 AM
Hello,
I am unable to view the form on this shared URL both on the desktop and mobile. I would request you to please embed your form on your web page using the iFrame code. Once done, please check if you are able to view the form correctly and let us know.
Related Guide: Getting-the-Form-iFrame-Code
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simplycarpetcleanReplied on June 20, 2019 at 7:35 AM
I have updated it with the iframe...but it now cuts off part of the button?
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jonathanReplied on June 20, 2019 at 7:47 AM
We apologize for any inconvenience caused. I checked your form embedded on your website, and I can see your form fully just fine.
It could be a temporary glitch, but can you please check again using your browser.
Let us know if issue persist
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simplycarpetcleanReplied on June 20, 2019 at 7:51 AM
Thanks, but the issues are on mobile devices. Desktop and laptop are all okay.
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jonathanReplied on June 20, 2019 at 7:56 AM
I apologize for the mistake. I just checked on mobile and I was able to see the issue also.
Let me check for the quick resolution. I will be back shortly.
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jonathanReplied on June 20, 2019 at 8:33 AM
I have added the CSS codes on your form
@media screen and (max-width:480px){
.form-all{padding-bottom:20px;}
}
Can you please check again on your mobile. It appears to be working properly now when I test on my end.
Let us know if issue persist.