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john.thobejaneAsked on September 2, 2024 at 7:40 AM
Hi
How's my form Disabled in the new month?
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Joeni JotForm SupportReplied on September 2, 2024 at 8:07 AM
Hi John,
Thanks for reaching out to Jotform Support. I checked your account and can see that no form is connected to the account. Can you please share the Form URL of the affected form with us so we can better understand what is going on?
Once we hear back from you, we'll be able to help you with this.
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john.thobejaneReplied on September 2, 2024 at 3:09 PM
Here is the form url
https://form.jotform.com/Ojaytee/ReaAhaApplication
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Allan Brian JotForm SupportReplied on September 2, 2024 at 3:27 PM
Hi John,
Thanks for reaching out to Jotform Support. Upon checking your form is now working and you have successfully cleared your usage limit. I also cleared your forms cache.
Keep us updated and let us know how it goes.