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karennelsonAsked on June 11, 2019 at 11:58 AM
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David JotForm Support ManagerReplied on June 11, 2019 at 2:04 PM
Since you upgraded via Purchase Order, you need to follow the same steps again. Please follow this guide: https://www.jotform.com/help/353-How-to-Upgrade-and-Pay-by-Purchase-Order
Let us know if you need more help.