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dlomediaAsked on May 29, 2019 at 7:16 AM
Good Day,
We added a 10% DC tax rate as well as a 4.5% Credit Card processing fee to our order form and it not be added to the total upon check out.
Please advise how to correct this.
Thanks
Howard
Page URL: https://form.jotform.com/91482404805153 -
Welvin Support Team LeadReplied on May 29, 2019 at 9:43 AM
Hello Howard,
You have exempted your product items from the Tax rate as shown below. That is why the tax rate is not being calculated. You should not check an item from the Exemption dropdown. I have fixed this for you. All good now.