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rinahen99Asked on May 28, 2019 at 12:05 PM
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Girish JotForm SupportReplied on May 28, 2019 at 1:13 PM
You can refer to the guide below to cancel your subscription and downgrade to Free.
https://www.jotform.com/help/341-How-to-Cancel-a-Subscription-and-Downgrade-Back-to-Free
Please note that when you downgrade to Free since your account has 7 forms, it may show an over-limit error. So you could consider removing obsolete forms.
Do let us know if you face any difficulties while cancelling the subscription and we can assist you in cancelling from our end.